We aim to ensure customer satisfaction with every purchase.
Return Eligibility
- Returns are accepted within 7 days of delivery.
- Product must be:
- Unused
- In original packaging
- In resalable condition
Non-Returnable Items
- Used or damaged products (not due to our fault)
- Opened consumable items
- Personalized or पूजा-related products
Return Process
- Customers can initiate a return request through their account or contact page.
- Return approval is subject to verification.
Refund Process
- Once the returned item is received and inspected:
- Refund will be processed within 5–7 business days
- Amount will be credited to the original payment method
Damaged / Wrong Product
- If you receive a damaged or incorrect item:
- Report within 48 hours of delivery
- Provide proper details for verification
Shipping Charges (Returns)
- Shipping charges are non-refundable unless the return is due to our error.